Wooden sash and case windows enhance many a household. As time passes, however, these distinctive windows will require a little extra care and looking after.
Sash cords break, the draught seal deteriorates, and the bottom rails begin to rot through years of neglect. The window rattles, then jams, then ultimately fails to close properly.
Woodfellas has spent over two decades as timber sash and case window specialists, helping Scottish homes throughout Troon from our workshop.
When restoration and repair are not enough, we make fully custom-made replacements, shaping something new from the very soul of what once was.
Reach us on 07920 057592 or contact us via our contact page to arrange a complimentary visit and written quotation.
What is a timber sash and case window
The heading explains the function.
The sash refers to the sliding panel of glass, whilst the case is the hollow box frame that is built within the wall surrounding the window opening.
Nestled within each case sit two weights, one serving the upper sash and one serving the lower, suspended on sash cords that run over pulley wheels positioned at the top of the frame.
Raise the lower sash and the weights fall down on the opposite side. Let go of it and they hold the sash perfectly in place!
While casement windows swing outward on hinges, sash and case windows move by sliding vertically instead.
Both sashes work independently, allowing you to open from the top, the bottom, or both at once. You get precise ventilation control with no panel swinging inward or outward.
When the mechanism functions properly, you hardly notice it at all.
When the cords snap, as they commonly do after years of everyday use, the sash falls and remains in the position or becomes increasingly difficult to operate.
That is exactly where Woodfellas steps up.

Timber sash window services and refurbishment
Not every classic sash window demands an exact solution.
Our sash windows team in Troon genuinely takes the time to understand exactly what your windows need, so they can recommend whether repair or refurbishment is the best route for you!
Window draught-proofing
Full window refurbishment works best when the original frame is structurally sound but no longer performing properly.
Using joinery methods that complement traditional windows, our skilled craftsmen are able to upgrade your glazing and fit draught-proofing throughout your property.
A sensitively restored sash and case window in your Troon home should feel as though it could never have been anything other than exactly as it is.
Every fit we carry out is driven by the goal of easy operation, silent fitting and a inviting feel within the space.
Sash cord and weight replacement
Sash cord replacement remains our most commonly carried out repair within the services we offer.
When the cords snap, the weights stay inactive within the box, no longer linked to the sash in any manner.
We access the pocket panel, remove the existing weights, fit fresh sash cords, and make sure the pulleys are properly aligned and set.
Whilst undertaking your repair, our team will be sure to closely assess the overall condition of your window, ensuring that every detail is fully examined and nothing is overlooked.
Timber repairs
Lower sections and sills bear the heaviest brunt of Troon’s harsh climatic conditions.
Where the decay is confined to a portion of the rail, the compromised timber is meticulously removed and substituted with new sections inserted using matched traditional wood. The repair integrates seamlessly with the surrounding material, whilst the remainder of the original window is preserved completely intact.
We believe there is absolutely no reason to sacrifice a window that remains sound simply because an issue affects only a section of it.
Supplying and fitting bespoke sash windows
When a window is beyond cost-effective repair, we craft brand new sash windows to your precise specifications right in our own workshop and supply and fit them at your home!
Every single replacement window is skilfully crafted and made to measure in either hardwood or treated pine. We put in serious effort to mirror the profile, proportions and glazing bar pattern of your original windows!
As timber window manufacturers based in Troon, we supply and install new sash and case windows across the region, employing high-quality materials and time-honoured craftsmanship.
From a single replacement sash to a complete suite of new windows for a listed building, our sash and case window range has every requirement covered.
Double glazing and enhanced security hardware are provided as standard.
Double glazed sash windows in Troon
Elevate both the aesthetic appeal and everyday ease of your home with expertly made double glazed sash and case windows.
Our units feature a slim-profile sealed design that sits neatly within the original glazing rebate, leaving the sash profile and glazing bar pattern completely unchanged.
From the outside, the timber window appears identical to the original.
Find out why homeowners across Troon are deciding to upgrade their classic sash and case windows with double glazing.

Energy efficiency
Our glazing service delivers a remarkable improvement to your home’s efficiency.
This means you’ll see a real reduction in your energy bills, since your heating system won’t need to work as hard to maintain a comfortable temperature throughout your home.
Noise reduction
Noise reduction is an additional benefit homeowners notice nearly straight away!
If your home sits on a bustling road or close to a major junction, double glazed sash windows will reduce noise transmission significantly.
Sash and case windows in Scotland’s conservation areas and listed buildings
Scotland’s architecture is both breathtaking and historically significant.
Conservation areas are established to preserve that distinctive character, and sash and case windows form a vital part of it. Protect the character of your home with professional timber window restoration carried out by Woodfellas.
If your premises falls within one of these designated areas, or if it holds listed building status, the regulations surrounding window replacement are specific and must be comprehended before you set up any work.
For over twenty years, we have been working with properties located in conservation areas.
We know precisely what the council requires, how to handle the consent process effectively, and how to restore or replace windows in full compliance with those requirements without avoidable delays or revisions.
Reach out today for a free site visit and written quotation from a team whose experience in listed buildings and conservation area projects is only matched by their deep knowledge of the windows themselves.
Sash and case window faults we fix in Troon
The sash is sliding down and failing to remain in the open position.
Replacing broken sash cords is the most regular sash and case repair we complete, and on an otherwise undamaged window it is a straightforward task for our experienced team.
Draughts and rattling
The draught seal between the sash and the frame has deteriorated or was never installed in the first place. A sash and case window that lets in draughts will also often rattle in the wind due to that very same gap.
Having draught-proofing addressed as part of a thorough service visit helps sort out all issues in a single , pleasing sweep.
Rotten bottom rail
The bottom rail of the bottom sash is the most exposed part of a sash and case window!
Where the rot is restricted to a specific section of the rail, we remove the damaged timber and splice in new sections using matching material.
The remainder of the original window remains entirely undisturbed.
Window stuck shut by paint
A build-up of paint applied to protect the sash from Scotland’s harsh wet climate can bond it firmly to the frame.
We free the sash, clean surfaces, alter the fit as needed, and restore the mechanism to full operation.
The cords and pulleys are checked throughout the procedure, saving you several repair visits.
Single glazing
Original single-glazed panes are particularly inefficient at retaining warmth and provide very little resistance to the intrusion of outside street noise. Our upgrade to double glazing maintains the visible profile of your existing window frames entirely.
Sash and case windows Troon FAQs
Is it better to refurbish sash and case windows or replace them?
Whether to refurbish or replace depends on the window’s existing condition. A sturdy box frame with sound sashes makes refurbishment the best choice. You preserve good performance without sacrificing original character. Where the frame has badly deteriorated or timber rot is irreparable, replacement becomes the more practical solution.
Can sash and case windows take double glazing?
Yes. We use slimline sealed units that sit within the existing glazing rebate without widening the sash or altering the glazing bar pattern. From the outside, the window appears identical to the original.
Get a free quote for sash and case windows in Troon
Whatever your sash window needs may be in Troon, from repair and restoration through to full replacement, Woodfellas has the experience to look after everything.
Contact with our staff now and we will advise you on the most suitable solution for each window. All quotes are free, written, and carry no obligation. If you choose to proceed, we will work around your schedule.
Every window and door is crafted in our very own workshop, using traditional techniques, and fitted by our skilled skilled joiners throughout Scotland.
Reach out to us today by calling 07920 057592 or by completing the form on our contact page, and we will respond to you within 24 hours.