Timber sash and case windows are a lovely feature in any home, though as the years roll on, these remarkable windows demand a little additional care and attention.
The sash cords snap under many years of stress, draught seals wear down through prolonged lack of maintenance, and bottom rails succumb to rot where maintenance has been overlooked. The window begins to rattle, then becomes stiff, and ultimately is unable to close as it should.
Woodfellas are specialists in timber sash and case windows, supporting Scottish homes throughout Stepps from our workshop for more than two decades.
When a window is irreparable, we repair, and also make bespoke replacement units to order.
Reach out on 07920 057592 or contact us via our contact page to arrange a complimentary visit and detailed quotation.
What is a timber sash and case window
The title indicates the function.
The sash refers to the sliding panel of glass, whilst the case is the empty box frame that is constructed within the wall surrounding the window opening.
Situated within each case sit two weights, one serving the upper sash and one serving the lower, suspended on sash cords that run over pulley wheels positioned at the top of the frame.
The lower sash moves up as the weights fall smoothly on the opposite side, and when released, they hold the sash securely in place.
Whilst casement windows open outwards on hinges, sash and case windows work by moving vertically.
Both sashes glide independently of one another, meaning you can open them from the top, the bottom, or even both at once. Your home benefits from superb ventilation control without any panel swinging inward into the room or outward towards the street.
When the mechanism is working as it should, you hardly think about it at all.
When the cords break, as they so frequently do after years of faithful service, the sash falls and remains persistently in place or becomes increasingly difficult to operate.
That’s precisely where Woodfellas step up!

Timber sash window services and refurbishment
Not every traditional sash window requires an identical answer.
Our sash windows team in Stepps takes the time to understand the precise requirements of your windows before recommending whether repair or full refurbishment is the most suitable course of action for you.
Window draught-proofing
When a window remains structurally intact yet does not perform on performance, a complete refurbishment becomes the best and most rewarding course of action.
Our experienced tradesmen can upgrade your glazing and fit draught-proofing across with joinery techniques perfectly suited to traditional windows!
A carefully restored sash and case window in your Stepps property should feel as though it has always been exactly as it was meant to be.
Every installation we perform is shaped by the pursuit of smooth use, silent installation work and a inviting feel within the space.
Sash cord and weight replacement
The replacing of sash cords is the most often carried out repair in our work.
When the cords break, the weights rest idly within the case with no connection attaching them to the sash.
We remove the pocket cover, take out the weights, fit new sash cords, and align the pulleys correctly.
Whilst undertaking the work, our team will consistently make sure to thoroughly inspect the full condition of the window, so that absolutely nothing is ever overlooked.
Timber repairs
Stepps’s bottom rails and sills bear the harshest weather conditions.
Where the decay remains localised to a portion of the rail, the damaged timber is carefully taken out and replaced by inserting new sections of matched traditional timber. The repair integrates seamlessly with the surrounding wood, whilst the remainder of the original window is preserved fully intact.
We believe there is no need to replace a structurally sound window over a fault that affects only part of it.
Supplying and fitting bespoke sash windows
When a window is no longer economical to repair, we make new sash windows to your precise specifications in our workshop and supply and install them at your property.
Every replacement window is carefully crafted and manufactured to the precise measurements of each opening, available in hardwood or treated pine. We take considerable care to faithfully replicate the profile, proportions, and glazing bar arrangement of the original window.
As timber window manufacturers proudly based in Stepps, we provide and fit brand new sash and case windows across the region, combining high quality materials with traditional traditional techniques!
Our range of sash and case windows covers everything from a single replacement sash all the way to a complete set of new windows for a listed building.
Double glazing and enhanced security hardware are included as standard features.
Double glazed sash windows in Stepps
Transform your property and enhance your day-to-day living experience with the classic elegance of double glazed sash and case windows.
Our units are slim-profile sealed units that fit within the original glazing rebate without altering the sash profile or glazing bar pattern.
From the outside, the wooden window appears identical to the original.
Here is why homeowners throughout Stepps are opting for double glazing for their traditional sash and case windows.

Energy efficiency
Our glazing service offers your energy efficiency a significant boost!
This means reduced energy bills as your heating system works less to keep a pleasant temperature in your home.
Noise reduction
Noise reduction is an additional benefit homeowners notice very quickly!
If your house sits on a main road or near a major junction, double glazed sash windows will minimise noise transmission substantially.
Sash and case windows in Scotland’s conservation areas and listed buildings
Scotland’s architectural landscape is as breathtaking as it is historically profound.
Protecting the distinctive character of our built heritage is precisely what conservation areas are designed to achieve, and sash and case windows form an essential part of that cherished identity. Rely on Woodfellas to honour that heritage through expert timber window restoration.
If your property falls within one of these designated areas, or if it holds listed building status, the regulations governing window replacement are specific and must be understood before any work is commissioned.
We have completed work on conservation area properties for over twenty years.
We understand what the council demands, how to manage the approval process, and how to restore or replace windows in a manner that satisfies those requirements without needless delays or revisions.
For a team that truly understands listed buildings and conservation area work just as well as they understand the windows themselves, get in touch today for a complimentary site visit and written quote.
Sash and case window faults we fix in Stepps
Sash failing to hold its position when lifted
Replacing broken sash cords is the most regular sash and case repair we carry out, and on an otherwise intact window it is a simple task for our professional team.
Draughts and rattling
The seal between the sash and the frame has degraded or was simply just never installed in the first place. When this gap exists, it is also quite common for the sash and case window to rattle noticeably in the wind as a direct result of that same opening.
Having draught-proofing included as part of a service package can help address all concerns at once.
Rotten bottom rail
The lowest rail of the bottom sash represents the most vulnerable component of a sash and case window.
Where the decay is confined to a portion of the rail, the damaged timber is carefully removed and new sections are spliced in using precisely matched material.
The remainder of the original window is left completely undisturbed.
Window stuck shut by paint
Years of paint applied to the sash to protect it from Scotland’s damp climate can cause it to become bonded to the frame.
We release the sash gently, prepare the surfaces thoroughly, make any required adjustments to the fit, and restore the mechanism to proper working order.
The cords and pulleys are thoroughly inspected throughout the procedure, saving you from multiple repair jobs down the line.
Single glazing
Original single-glazed panes lose heat fast and admit street noise. We fit double glazing whilst keeping the visible window profile unchanged.
Sash and case windows Stepps FAQs
Is it better to refurbish sash and case windows or replace them?
It mainly comes down to the condition of the existing window structure. Where the box frame remains sound and the sashes retain their structural integrity, refurbishment is an excellent course of action. You preserve a window that performs admirably whilst retaining its original character entirely. However, where the frame has suffered significant deterioration or the timber has rotted beyond any reasonable repair, replacement becomes the practical and sensible route forward.
Can sash and case windows take double glazing?
Yes. We use slim profile sealed units that fit within the existing glazing rebate without having to widen the sash or alter the glazing bar pattern. From the outside, the window appears identical to the original.
Get a free quote for sash and case windows in Stepps
Whatever your sash window needs may be in Stepps, from repair and restoration through to full replacement, Woodfellas has the expertise to take care of everything.
Contact with our experienced team today and we will walk you through the most appropriate solution for every window in your home. Every quotation we provide is complimentary, presented in writing, and carries absolutely no obligation. Should you choose to proceed, we will organise everything entirely around your schedule.
Every window and door is crafted in our very own workshop using traditional methods and fitted by our in-house joiners throughout Scotland.
Get in touch with us today by phoning 07920 057592 or by completing the form found on our contact page, and a member of our team will respond to you within 24 hours.