Timber sash and case windows grace any home. With time, however, these remarkable windows require a degree of extra care and attention.
Sash cords break, draught seals deteriorate and bottom rails rot through neglect. The window shakes, sticks then does not close properly.
Woodfellas has spent over two decades as timber sash and case window specialists, helping Scottish homes throughout Newton Stewart from our workshop.
When a window is beyond saving, we rejuvenate, and even create entirely bespoke replacements to order.
Reach out to us on 07920 057592 or connect with us through our contact page to schedule your complimentary visit and quotation in writing.
What is a timber sash and case window
The title shows exactly how it functions.
The sash refers to the moving panel of glass, whilst the case is the hollow box frame that is built within the wall surrounding the window opening.
Inside each case sit two weights, one serving the upper sash and one serving an lower. They are suspended on sash cords that run over pulley wheels fitted into the top of the frame.
The lower sash moves up as the weights fall gracefully on the opposite side, and once released, they keep the sash securely in place.
Whilst casement windows swing outward on hinges, sash and case windows move smoothly in a vertical direction.
With both sashes working separately of one another, you have the ability to open from the top, the bottom, or indeed both simultaneously. That gives your home outstanding ventilation control, all without any panel moving inward into the room or outward toward the street.
When the mechanism is operating as intended, you scarcely detect it at all.
When the cords snap, as they invariably do after years of everyday use, the sash drops and stays in that lowered position or gets increasingly difficult to use.
That is exactly where Woodfellas comes into its own.

Timber sash window services and refurbishment
Not every classic sash window demands an exact solution.
Our Newton Stewart sash window team carefully examines your window requirements to determine whether repairs or refurbishment is the best solution for you.
Window draught-proofing
Full window refurbishment works best when the original frame is structurally sound but no longer performing properly.
Our experienced craftsmen apply joinery methods specifically suited to traditional windows, improving your glazing and installing draught-proofing throughout your home.
A restored sash and case window in your Newton Stewart home ought to seem as though it was always perfectly as it should be.
Every installation we undertake we complete is guided by a single ambition: effortless operation, silent fitting, and a truly warm presence within the space.
Sash cord and weight replacement
Sash cord replacement is the most frequently completed repair we perform.
When the cords break, the weights remain inactive within the box, no more linked to the sash in any manner.
We reach the pocket piece, recover the weights, install fresh sash cords, and position the pulleys with precision.
Whilst carrying out the work, our team will consistently make sure to thoroughly check the full condition of the window, so that absolutely nothing is ever overlooked.
Timber repairs
The bottom rails and sills take the full force of Newton Stewart’s harsh weather conditions.
Where the decay is confined to a portion of the rail, the compromised timber is carefully removed and replaced with new sections spliced in using matched traditional wood. The repair blends seamlessly with the surrounding material, whilst the remainder of the original window is preserved entirely intact.
We are firmly of the view that there is no reason to sacrifice a window that remains in good structural condition simply because an isolated issue affects only one section of it.
Supplying and fitting bespoke sash windows
When a window is beyond economical repair, we make brand new sash windows to your precise specifications right in our workshop and supply, then fit them at your home!
Every replacement window is carefully made and individually made in either hardwood or treated pine, with great care taken to closely match the profile, proportions and glazing bar pattern of the original window.
As timber window manufacturers situated in Newton Stewart, we provide and fit new sash and case windows across the region, employing high-quality materials and traditional craftsmanship.
From one replacement sash to a full range of new windows for a listed building, our sash and case window range has all requirements covered.
Double glazing and enhanced security hardware are included as standard!
Double glazed sash windows in Newton Stewart
Transform your property and day-to-day living with eye-catching double glazed sash and case windows!
Our units are slim-profile sealed units that sit within the original glazing rebate without altering the sash profile or glazing bar pattern.
From the outside, the timber window appears the same to the original.
Find out why homeowners across Newton Stewart are choosing double glazing upgrades for their traditional sash and case windows!

Energy efficiency
Our glazing service provides a substantial improvement to your home’s energy efficiency.
This means reduced energy bills as your heating system operates less to maintain a comfortable temperature in your home.
Noise reduction
Noise reduction is an additional benefit householders notice very quickly!
If your property is located on a bustling road or close to a major junction, double glazed sash windows reduce noise transmission considerably!
Sash and case windows in Scotland’s conservation areas and listed buildings
Scotland’s architecture is striking, rich in a rich history.
These areas are established to maintain that distinctive character, and sash and case windows form a vital part of it. Protect the character of your home with professional timber window restoration carried out by Woodfellas.
If your property falls within one of these designated areas, or if it has listed building status, the regulations governing window replacement are precise and must be understood before any work is commissioned.
For over twenty years, we have been working with properties located in conservation areas.
We understand council expectations, can navigate the consent process, and replace windows to satisfy requirements without unnecessary delays.
For a team that truly understands listed buildings and conservation area work just as well as they understand the windows themselves, get in touch today for a free site visit and written quote.
Sash and case window faults we fix in Newton Stewart
The sash failing to remain in the raised position
When it comes to sash and case repairs, replacing a broken sash cord is the job we encounter most often, and provided the window itself is in good condition, it is a perfectly straightforward job for our experienced team.
Draughts and rattling
The seal between the sash and the frame has worn away or was simply just never installed in the first place. When this gap exists, it is also quite common for the sash and case window to rattle noticeably in the wind as a direct result of that same gap.
Draught proofing within a service package addresses all issues at once.
Rotten bottom rail
The bottom rail of the lower sash is the most exposed part of a sash and case window!
Where the rot is restricted to a specific section of the rail, we take out the damaged timber and insert new sections using matching material.
The rest of the existing window remains totally undisturbed.
Window stuck shut by paint
Years of coatings applied to the sash to shield it from Scotland’s damp climate can make it become stuck to the frame.
We remove the sash from its housing, thoroughly clean the contact surfaces, adjust the fit where required, and return the mechanism to full working order.
The cords, pulleys and fittings are inspected throughout the process, saving you from having to carry out several repair jobs.
Single glazing
Original single-glazed panes lose heat quickly and offer little resistance to external noise. We supply and install double glazing whilst preserving the visible profile of the window entirely.
Sash and case windows Newton Stewart FAQs
Is it better to refurbish sash and case windows or replace them?
So what’s the right answer? It really depends on the condition of the window itself! If the box frame is solid and the sashes are structurally sound, refurbishment is absolutely worth considering. You get fantastic performance without sacrificing any of that original character. But if the frame has seriously deteriorated or the timber has rotted beyond saving, replacement is honestly the more sensible and practical option.
Can sash and case windows take double glazing?
Yes. We use slender profile sealed units that fit within the existing glazing rebate without broadening the sash or altering the glazing bar pattern. From the outside, the window looks exactly as the original did always.
Get a free quote for sash and case windows in Newton Stewart
Whatever your sash windows may require in Newton Stewart, whether it is a repair, a careful restoration, or a full replacement, Woodfellas has the expertise to manage every aspect with total confidence.
Give our friendly team a ring today and we will help you determine the most suitable option for every window in your home. Every quote we provide is completely free, given in writing, and carries no obligation whatsoever. Should you choose to move forward, we will arrange everything around your schedule.
Every window and door is crafted within our own workshop using time-honoured methods and installed by our own joiners throughout Scotland.
Contact us now by phoning 07920 057592 or by completing the form on our contact page, and we will respond to you within 24 hours.