Timber sash and case windows are a beautiful feature in any home, although as the years pass, these remarkable windows do require a little further care and attention.
Over a period of time, sash cords snap, draught seals deteriorate, and bottom rails start to rot through prolonged neglect. The window then rattles, sticks, and ultimately fails to close properly.
Woodfellas has delivered expert timber sash and case window services to Scottish homes across New Cumnock for more than two decades, all from our dedicated workshop.
We restore, and make bespoke replacements when a window is beyond saving.
Ring us on 07920 057592 or reach us via our contact page to book a free visit and written quote.
What is a timber sash and case window
The title describes the purpose.
The sash refers to the moving panel of glass, whilst the case is the empty box frame that is constructed within the wall surrounding the window opening.
Inside each case are placed two weights, one serving an upper sash and one serving an lower. They are suspended on sash cords that pass over pulley wheels fitted into the top of the frame.
Raise the lower sash and the counterweights descend on the opposite side, releasing it allowing them to hold the sash firmly in place.
Whilst casement windows open outwards on hinges, sash and case windows work by moving vertically instead.
Both sashes move independently of one another, meaning you can open it from the top, the bottom, or even both at once. Your home benefits from superb ventilation control without any panel swinging inward into the room or outward towards the street.
When the mechanism functions correctly, you hardly notice it at all.
When the cords break, as they often do with years of use, the sash falls and remains stuck or becomes tricky to operate.
That’s where Woodfellas comes in.

Timber sash window services and refurbishment
Not every traditional sash window calls for the same solution!
Our sash windows team in New Cumnock takes the time to truly understand the specific requirements of your windows, ensuring they can recommend with confidence whether a repair or a full refurbishment is the best suited course of action for you.
Window draught-proofing
When a window remains structurally intact yet does not perform on performance, a complete refurbishment becomes the most sensible and most rewarding course of action.
Our experienced craftsmen use joinery methods specifically suited to traditional windows, improving your glazing and fitting draught-proofing throughout your home.
A restored sash and case window in your New Cumnock home ought to seem as though it was already exactly as it should be.
Every fit we undertake is guided by one simple ambition: easy operation, silent fitting, and a genuinely warm presence within the space.
Sash cord and weight replacement
Replacing sash cords is the most commonly carried out repair in our repertoire.
When the cords snap, the weights remain inactive within the box, no more linked to the sash in any manner.
We open the pocket piece, remove the weights, fit new sash cords, and align the pulleys precisely.
Our team will consistently inspect the full condition of the window while on site, ensuring nothing goes unnoticed.
Timber repairs
Bottom rails and sills bear the full brunt of New Cumnock’s brutal weather conditions.
Where the rot is limited to a portion of the rail, we remove the affected timber and insert new sections using matching traditional wood. The repair blends perfectly with the surrounding timber and the remainder of the original window remains completely intact.
We are strongly of the view that there is no reason to sacrifice a window that remains in good structural condition simply because an isolated issue affects only one section of it.
Supplying and fitting bespoke sash windows
When a window has got to the point where repair is no longer a worthwhile investment, we craft brand new sash windows to your precise specifications within our workshop, then provide and fit them directly at your premises.
Every replacement window is carefully crafted and made to measure in hardwood or treated pine. We meticulously match the profile, proportions, and glazing bar pattern of the original.
As wooden window manufacturers proudly based in New Cumnock, we supply and install new sash and case windows throughout the area, combining high-quality materials with traditional traditional techniques.
Our collection of sash and case windows caters for everything from a single replacement sash right through to a full set of brand new windows for a listed building!
Double glazing and enhanced security hardware are included as standard features.
Double glazed sash windows in New Cumnock
Improve your home and boost your everyday comfort with double glazed sash and case windows.
Our units have a slim sealed design that sits neatly within the original glazing rebate, leaving the sash profile and glazing bar pattern completely unchanged.
From the exterior, the timber window looks the same to the original.
Here is the explanation why property owners across New Cumnock are opting to replace their traditional sash and case windows with double glazing.

Energy efficiency
Our glazing service provides significant energy-efficient gains.
This means reduced energy bills as your heating system works less to keep a pleasant temperature in your home.
Noise reduction
The decrease of noise is one more benefit that homeowners tend to notice nearly immediately.
Living on a busy road or near a major junction, double glazed sash windows offer a significant decrease in the amount of noise that passes through.
Sash and case windows in Scotland’s conservation areas and listed buildings
Scotland’s stunning architecture carries an extraordinary depth of historical heritage within it.
Protecting the distinctive character of our built heritage is precisely what conservation areas are designed to achieve, and sash and case windows form an essential part of that cherished identity. Trust Woodfellas to honour that heritage through expert timber window restoration.
Should your property be located within one of these designated areas, or indeed have listed building status, the regulations governing window replacement are precise and carry significant weight prior to starting any works.
Our expertise with properties within conservation areas covers more than twenty years.
We understand council expectations, can manage the consent process, and replace windows to satisfy requirements without avoidable delays.
For a team with expertise in listed buildings and conservation area projects is equalled only by their deep knowledge of the windows themselves, reach out today to arrange a complimentary site visit and written quotation.
Sash and case window faults we fix in New Cumnock
Sash failing to remain in the raised position
Replacing broken sash cords is the repair our professional team performs most often on sash and case windows, and where the window itself remains in good condition, it is a wonderfully easy task for our professional craftspeople.
Draughts and rattling
The seal between the sash and the frame has either worn beyond function or was just never installed in the first place. That very same unforgiving gap responsible for the draughts is also to blame when the window begins to shake uneasily against the wind.
With draught-proofing included as part of a service package helps address all concerns in one go.
Rotten bottom rail
The lower rail of the lower sash is the most exposed part of a sash and case window!
Where rot is confined to part of the rail, we remove the damaged timber and splice in new sections using matched material.
The rest of the original window stays completely undisturbed.
Window stuck shut by paint
Years of paint layered on the sash in an effort to shield it from Scotland’s constantly wet weather can cause it to become tightly sealed against the frame.
We release the sash, thoroughly clean every surface, carry out any necessary adjustments to the fit, and return the mechanism to proper working order!
The cords and pulleys are fully inspected during the process, saving you from dealing with many repair jobs down the line.
Single glazing
Original single-glazed panes shed heat quickly and let in street noise. We install double glazing whilst keeping the visible window profile unchanged.
Sash and case windows New Cumnock FAQs
Is it better to refurbish sash and case windows or replace them?
Whether to refurbish or renew depends on the window’s existing condition. A sound box frame with sound sashes makes refurbishment the best choice. You maintain good performance without sacrificing original character. Where the frame has badly deteriorated or timber rot is too extensive to repair, replacement becomes the more suitable solution.
Can sash and case windows take double glazing?
Yes. We use slim profile sealed units that fit neatly within the existing glazing rebate, requiring no alteration to the sash width or glazing bar arrangement. Viewed from the exterior, the window keeps the appearance of the original.
Get a free quote for sash and case windows in New Cumnock
Whatever your sash window needs in New Cumnock, Woodfellas is absolutely ready to handle it, whether that means a repair, restoration, or full replacement!
Contact with our knowledgeable team today and we will talk you through the most suitable solution for every window in your home. Every quotation we offer is free, presented in writing, and carries absolutely no commitment. Should you choose to proceed, we will arrange everything entirely around your schedule.
Every window is crafted right here in our very own workshop using time-honoured techniques and installed by our own skilled joiners throughout Scotland.
Contact us today by calling 07920 057592 or by completing the form on our contact page, and we will get back to you within a day.