Wooden sash and case windows grace any household with lasting charm. Yet as the years pass, these beautiful windows inevitably call for a little additional care and attention.
The sash cords break and draught seals wear out while bottom rails begin to rot through years of neglect. The window shakes first, then jams, then eventually refuses to close properly altogether.
Woodfellas has been delivering expert timber sash and case window services to Scottish homes across Moffat for more than two decades, all from our specialist workshop.
When a window is beyond saving, we rejuvenate, and even craft custom-made replacements to order.
Contact to us on 07920 057592 or via our website contact page to arrange a complimentary visit and written quote.
What is a timber sash and case window
The title shows the function.
The sash refers to the sliding panel of glass itself, whilst the case is the hollow box frame that is built within the wall surrounding the window opening.
Housed within each case are two weights, one for the upper sash and one to the lower, both suspended from sash cords that run over pulley wheels positioned at the top of the frame.
Lift the lower sash and the counterweights drop on the opposite side, releasing it allows them to hold the sash firmly in place.
Whilst casement windows swing outward on hinges, sash and case windows glide smoothly in a vertical direction!
Both sashes work independently, allowing you to open from the top, the bottom, or both at once. You have precise ventilation control with no panel swinging inward or outward.
When the system is working correctly, you barely give it a second thought.
When the cords eventually break, as they commonly do after years of regular use, the sash will either drop and remain in that lowered position or become progressively difficult to operate.
That’s where Woodfellas comes in.

Timber sash window services and refurbishment
Not every traditional sash window requires an identical approach.
Our Moffat sash windows team thoroughly assesses what your windows need in order to determine whether repair or full refurbishment is the best-suited option for you.
Window draught-proofing
When a window remains structurally intact yet fails to deliver best performance, a full refurbishment is the most sensible course of action.
Our expert craftsmen employ traditional joinery techniques ideally suited to period windows, upgrading your glazing and fitting comprehensive draught-proofing across your home.
A tastefully restored sash and case window in your Moffat home should seem as though it has always been exactly as it was meant to be.
Easy to operate, silent within the frame, and inviting in the space. That is the level we strive towards on every instance.
Sash cord and weight replacement
Sash cord replacement is the often most completed repair we undertake.
When the cords break, the weights remain sitting uselessly inside the casing with nothing to connect them to the sash.
We reach the pocket piece, take out the weights, install fresh sash cords, and set the pulleys accurately.
Whilst completing the work, our team will consistently make sure to thoroughly check the full condition of the window, so that nothing is ever overlooked.
Timber repairs
Bottom rails and sills endure the toughest of Moffat’s weather conditions conditions.
Where the decay is confined to a portion of the rail, the compromised timber is carefully removed and substituted with new sections spliced in using matched traditional wood. The repair blends seamlessly with the surrounding material, whilst the remainder of the original window is preserved entirely intact.
We are strongly of the opinion that a window which remains fundamentally intact should never be sacrificed simply because one section of it has developed fault.
Supplying and fitting bespoke sash windows
When a window has reached the point where repair is no longer a economical option, we produce brand new sash windows to your precise requirements within our workshop and fit them at your property.
Every single replacement window is carefully crafted and made to measure in either hardwood or treated pine. We make serious effort to replicate the profile, proportions and glazing bar pattern of your original windows!
As manufacturers of timber windows proudly rooted in Moffat, we manufacture and install new sash and case windows across the region, honouring traditional techniques and using only the finest quality materials.
From one replacement sash to a full range of new windows for a listed building, our sash and case window range has every requirement covered.
Double glazing and enhanced security hardware are provided as standard features.
Double glazed sash windows in Moffat
Transform your home and elevate your day-to-day living experience with the timeless elegance of double glazed sash and case windows.
Our units remain slim profile sealed units that fit perfectly within the original glazing rebate without altering the sash profile or the glazing bar pattern.
From the outside, the wooden window appears the same to the original.
Here is the reason why property owners throughout Moffat are opting to upgrade their traditional sash and case windows with double glazing.

Energy efficiency
Our glazing service provides significant energy-efficient gains.
This results in lower energy expenditure, as your heating system need not exert itself as greatly in order to maintain a comfortable temperature throughout your home.
Noise reduction
Noise reduction is an additional benefit homeowners notice very quickly!
Residing on a heavily trafficked road or close to a major junction, double glazed sash windows offer a noticeable reduction in the level of noise that passes through.
Sash and case windows in Scotland’s conservation areas and listed buildings
Scotland’s stunning architecture carries an extraordinary depth of historical heritage within it.
Protecting the distinctive character of our built heritage is precisely what conservation areas are designed to achieve, and sash and case windows form an essential part of that cherished identity. Rely on Woodfellas to honour that heritage through expert timber window restoration.
If your property is in one of these zones, or is a listed building, the regulations surrounding window replacement are specific and well worth understanding before you arrange any work!
For over twenty years, we have been working on properties located in conservation areas.
We are familiar with council expectations, can manage the consent process, and restore windows to satisfy requirements without unnecessary delays.
For a team whose expertise in listed buildings and conservation area projects is equalled only by their deep knowledge of the windows themselves, reach out today to arrange a complimentary site visit and written quotation.
Sash and case window faults we fix in Moffat
Sash failing to remain in the raised position
A failed sash cord is the most common repair we undertake on sash and case windows, and provided that the window itself remains in good condition, it is a very straightforward task for our experienced team.
Draughts and rattling
The seal between the sash and the frame has either degraded beyond function or was just never installed in the first place. That very same persistent gap responsible for the draughts is just as to blame when the window begins to shake uneasily against the wind.
Draught proofing in a service package deals with all issues at once.
Rotten bottom rail
The lower rail of the bottom sash is the most vulnerable part of a sash and case window!
Where the decay is limited to a particular section of the rail, we carefully remove the compromised timber and splice fresh, perfectly matched material seamlessly into its place.
The rest of the original window remains entirely unaltered.
Window stuck shut by paint
Years of applying paint to protect the sash against Scotland’s damp climate can cause it to become firmly bonded to the frame.
We free the sash from its binding, thoroughly clean every surface, adjust the fit wherever, and restore the mechanism to smooth and proper working order once again.
The cords and pulleys are inspected throughout the process, sparing you several repair visits.
Single glazing
Original single-glazed panes surrender their warmth with surprising ease and offer little resistance to the clamour of the street outside. We swap them out with double glazing whilst preserving every detail of the window’s outward appearance entirely intact.
Sash and case windows Moffat FAQs
Is it better to refurbish sash and case windows or replace them?
Whether to restore or replace depends on the window’s existing condition. A sturdy box frame with sound sashes makes refurbishment the best choice. You maintain good performance without sacrificing original character. Where the frame has severely deteriorated or timber rot is too extensive to repair, replacement becomes the best solution.
Can sash and case windows take double glazing?
From the outside, the window looks entirely unchanged, as our slim profile sealed units are designed to sit securely within the existing glazing rebate without any need to broaden the sash or alter the glazing bar pattern.
Get a free quote for sash and case windows in Moffat
Whatever your sash window needs may be in Moffat, from restoration and repair through to full replacement, Woodfellas has the experience to take care of everything.
Give our excellent team a call today and we will help you find the ideal solution for each and every window in your home. Every quote is completely free, supplied in writing, and comes with no obligation whatsoever. If you choose to move forward, we will work completely around your schedule!
Every window is made right here in our very own premises using time-honoured techniques and installed by our own experienced joiners throughout Scotland.
Reach out to us now by phoning 07920 057592 or by filling in the form on our contact page, and we will get back to you within 24 hours.