Timber sash and case windows enhance many a home. As time passes, however, these distinctive windows will require a little extra care and looking after.
Sash cords snap and draught seals wear out while bottom rails start to rot through years of neglect. The window vibrates first, then sticks, then simply fails to close properly!
Woodfellas has been delivering expert timber sash and case window services to Scottish homes throughout Dundonald for more than two decades, all from our dedicated workshop.
When a window is irreparable, we fix, and also make bespoke replacement units to order.
Reach out on 07920 057592 or contact us via our contact page to arrange a free visit and written quotation.
What is a timber sash and case window
The title accurately reflects how the system works.
The sash refers to the movable glass panel, whilst the case is the hollow timber frame that is built within the wall around the window opening.
Inside each case sit two weights, one designated for the upper sash and another for the lower. These weights are suspended on sash cords that run over pulley wheels positioned at the top of the frame.
The lower sash rises as the weights fall smoothly on the other side, and when released, they hold the sash perfectly in place.
Whilst casement windows open outwards on hinges, sash and case windows operate by sliding vertically.
Both sashes operate independently, letting you open from the top, the bottom, or both at once. You get precise ventilation control with no panel swinging inward or outward.
When the mechanism is functioning correctly, you hardly detect it whatsoever.
When the cords eventually fail, as they commonly do following years of regular use, the sash will either drop and remain in that lowered position or become progressively difficult to operate.
That is exactly where Woodfellas is invaluable.

Timber sash window services and refurbishment
Not every traditional sash window calls for the same approach!
Our sash windows team in Dundonald takes the time to truly appreciate the specific needs of your windows, ensuring they can confidently recommend whether a repair or a full refurbishment is the best suited course of action for you.
Window draught-proofing
A complete window refurbishment is the most logical option when the existing window remains structurally intact yet does not manage to perform to its full potential.
Our professional craftsmen apply joinery techniques sympathetic to traditional windows, upgrading your glazing and adding comprehensive draught-proofing throughout your property.
A carefully restored sash and case window in your Dundonald home should feel as though it was always completely and readily destined to be there.
Every installation we undertake we carry out is guided by a straightforward aim: effortless operation, quiet fitting, and a genuinely warm presence within the space.
Sash cord and weight replacement
Replacing sash cords is the most commonly carried out repair in our repertoire.
When the cords break, the weights dangle unhelpfully inside the case with absolutely nothing linking them to the sash.
We reach the pocket piece, recover the weights, fit fresh sash cords, and align the pulleys with accuracy.
Our team will always inspect the full condition of the window while on site, so that nothing goes unnoticed.
Timber repairs
Bottom rails and sills take the full force of Dundonald’s brutal weather climate.
Where the rot is restricted to part of the rail, we remove the affected timber and insert new sections using matching traditional wood. The repair integrates seamlessly with the surrounding timber and the remainder of the original window remains perfectly intact.
We are firmly of the opinion that a window which stays fundamentally intact should never be sacrificed simply because one section of it has developed a fault.
Supplying and fitting bespoke sash windows
When a window is no longer economical to repair, we manufacture new sash windows to your precise specifications in our workshop and supply and install them at your property.
Every replacement window is carefully made and made to measure in either hardwood or treated pine, with careful attention taken to accurately replicate the profile, proportions and glazing bar pattern of the original window.
As wooden window manufacturers based in Dundonald, we supply and install new sash and case windows throughout the region, using premium materials and time-honoured craftsmanship techniques.
From a single replacement sash to a full range of new windows for a listed building, our sash and case window range has every requirement covered.
Double glazing and enhanced security hardware are provided as default features.
Double glazed sash windows in Dundonald
Improve both the aesthetic appeal and everyday comfort of your home with the classic elegance of double glazed sash and case windows.
Our sealed units are slim-profile sealed units that fit within the original glazing rebate without changing the sash profile or glazing bar pattern.
From the exterior, the timber window appears the same to the original.
Find out how homeowners across Dundonald are choosing double glazing upgrades for their traditional sash and case windows!

Energy efficiency
Our service delivers a remarkable improvement to your home’s energy efficiency.
This translates directly into lower energy bills, as your heating system no longer needs to work as hard to maintain a pleasant, comfortable temperature throughout your home.
Noise reduction
The decrease of noise is another benefit that homeowners tend to notice nearly immediately.
Residing on a heavily trafficked road or near a large junction, double glazed sash windows offer a noticeable decrease in the amount of noise that passes through.
Sash and case windows in Scotland’s conservation areas and listed buildings
Scotland’s stunning architecture carries an remarkable depth of historical heritage within it.
Timber sash and case windows are a distinctive feature of conservation area heritage, and maintaining them is hugely important! Why not protect the soul of your building with expert timber window restoration from Woodfellas?
If your property falls within one of these designated areas, or if it holds listed building status, the regulations governing window replacement are specific and must be understood before any work is commissioned.
Our expertise with properties within conservation areas covers more than twenty years.
We are aware of what the council requires, how to handle the approval process, and how to replace windows in a way that satisfies every requirement without needless delays or complications.
For a team that truly understands listed buildings and conservation area work just as well as they know the windows themselves, reach out today for a complimentary site visit and written quote.
Sash and case window faults we fix in Dundonald
The sash is failing to stay in the raised position and falls back down.
When it comes to sash and case repairs, changing a broken sash cord is the job we encounter most often, and if the window itself is in good condition, it is a perfectly straightforward job for our skilled team.
Draughts and rattling
The seal between the sash and the frame has either worn to the point of no longer functioning or was just never installed in the first place. That very same unforgiving gap responsible for the draughts is just as to blame when the window begins to shake uneasily against the wind.
Draught proofing as part of a service sorts solve all problems at once.
Rotten bottom rail
The bottom rail of the lower sash is the most vulnerable part of a sash and case window.
Where the decay is limited to a particular section of the rail, the affected timber is gently taken out and replaced with new sections, jointed seamlessly using carefully matched material.
The rest of the original window remains completely undisturbed.
Window stuck shut by paint
Years of using paint to safeguard the sash against Scotland’s damp climate can cause it to become firmly stuck to the frame.
We remove the sash from its housing, thoroughly clean all surfaces, make any required adjustments to ensure a proper fit, and restore the mechanism to proper working order.
The cables and sheaves are checked throughout the process, sparing you from many repair jobs down the line!
Single glazing
Original single-glazed panes allow heat to escape fast and allow street noise to pass straight through. We replace with double glazing without changing the visible profile of your window in any way!
Sash and case windows Dundonald FAQs
Is it better to refurbish sash and case windows or replace them?
Whether to refurbish or renew depends on the window’s existing condition. A sturdy box frame with structurally intact sashes makes refurbishment the practical choice. You retain good performance without compromising original character. Where the frame has severely deteriorated or timber rot is irreparable, replacement becomes the best solution.
Can sash and case windows take double glazing?
Yes. We use slender profile sealed units that sit within the existing glazing rebate without widening the sash or changing the glazing bar pattern. From the outside, the window looks exactly as the original did always.
Get a free quote for sash and case windows in Dundonald
Whatever your sash window needs may be in Dundonald, from repair and restoration through to complete replacement, Woodfellas has the experience to look after everything.
Get in touch to our friendly team today and we will guide you towards the very best solution for every window in your home. Every quote we offer is free of charge, set out in writing, and carries no obligation whatsoever. Should you choose to move forward, we will organise everything entirely for you.
Every window is crafted in our very own workshop using traditional methods and installed by our own joiners throughout Scotland.
Give us a call today on 07920 057592 or complete the form on our contact page and we will get back to you within 24 hours!