Timber sash and case windows are a lovely feature in any home, though as the years roll on, these remarkable windows demand a little additional care and attention.
Sash cords break, draught seals deteriorate and bottom rails rot through neglect. The window shakes, jams then does not close properly.
Woodfellas has spent over two decades as timber sash and case window specialists, helping Scottish homes throughout Dumfries from our workshop.
When a window is irreparable, we repair, and even produce bespoke replacement units to measure.
Ring us on 07920 057592 or get in touch via our contact page to book your free visit and written quote!
What is a timber sash and case window
The heading explains the function.
The sash refers to the moving panel of glass, whilst the case is the empty box frame that is constructed within the wall surrounding the window opening.
Housed within each case are a pair of weights, one for the upper sash and one to the lower, both suspended from sash cords that run over pulley wheels positioned at the top of the frame.
Lift the lower sash and the weights fall down on the opposite side. Let go of it and they keep the sash perfectly in place!
Whilst casement windows swing open outward on hinges, sash and case windows work by moving vertically instead.
Both sashes glide independently of one another, meaning you can open them from the top, the bottom, or indeed both at once. Your home enjoys superb ventilation control without any panel swinging inward into the room or outward towards the street.
When the system is working correctly, you hardly think about it at all.
When the cords break, as they commonly do after years of everyday use, the sash falls and remains in that position or becomes increasingly hard to operate.
That is precisely where Woodfellas is invaluable.

Timber sash window services and refurbishment
Not every classic sash window calls for an identical solution.
Our Dumfries sash windows team carefully evaluates what your windows require in order to determine whether repair or full refurbishment is the best-suited option for you.
Window draught-proofing
A full window overhaul is the smart move when the existing frame is structurally solid yet simply not delivering the goods!
Our professional craftsmen apply joinery techniques sympathetic to traditional windows, upgrading your glazing and fitting comprehensive draught-proofing throughout your property.
A restored sash and case window in your Dumfries home should feel as though it was always meant to be there.
Effortless to operate, quiet within the frame, and inviting in the space. That is the standard we strive towards on every occasion.
Sash cord and weight replacement
Sash cord replacement remains our most often completed repair.
When the cords snap, the weights stay idle within the case with not any connection to the sash at all.
We remove the pocket cover, take out the weights, fit new sash cords, and align the pulleys correctly.
Our team will thoroughly evaluate the overall condition of the entire window during each visit, making sure that nothing is ever missed.
Timber repairs
Lower sections and sills bear the greatest brunt of Dumfries’s harsh climatic conditions.
Where the decay is confined to a portion of the rail, the compromised timber is meticulously removed and substituted with new sections inserted using matched traditional wood. The repair blends seamlessly with the surrounding material, whilst the remainder of the original window is preserved completely intact.
We hold firmly to the belief that there is absolutely no reason to replace a window that remains structurally sound simply because one portion of it has developed an issue.
Supplying and fitting bespoke sash windows
When a window has reached the point where repair is not longer a worthwhile investment, we craft brand new sash windows to your precise specifications within our workshop, then supply and install them directly at your property.
Every replacement window is made and made to measure in hardwood or treated pine. We carefully match the profile, proportions, and glazing bar pattern of the original.
As wooden window manufacturers with pride based in Dumfries, we supply and install brand new sash and case windows across the region, combining high quality materials with time honoured traditional techniques!
Our sash and case window selection covers all the way from a single replacement sash to a full new window installation for a listed building.
Double glazing and enhanced security hardware are included as standard features.
Double glazed sash windows in Dumfries
Transform your home and elevate your everyday living experience with the classic elegance of double glazed sash and case windows.
Our units feature a slim-profile sealed design that fits neatly within the original glazing rebate, leaving the sash profile and glazing bar pattern completely unchanged.
From the outside, the window appears identical to the original!
Find out how homeowners throughout Dumfries are choosing double glazing upgrades for their traditional sash and case windows!

Energy efficiency
Our glazing service provides significant energy efficiency gains.
This means reduced energy bills as your heating system works less to maintain a comfortable temperature in your home.
Noise reduction
The reduction of noise is another advantage that homeowners often notice almost immediately.
If your home sits on a bustling road or close to a major junction, double glazed sash windows will cut down on noise transmission substantially.
Sash and case windows in Scotland’s conservation areas and listed buildings
Scotland’s stunning architecture carries an extraordinary depth of historical heritage within it.
The character of conservation areas is something worth preserving with great care, and sash and case windows form a significant part of that architectural identity. Protect the integrity of your property through expert timber window restoration carried out by Woodfellas.
If your property falls inside one of these designated areas, or if it has listed building status, the regulations governing window replacement are specific and must be understood before you proceed with work of any kind.
For more than twenty years, we have worked on properties located within conservation areas.
Having developed a thorough understanding of council expectations, we are well positioned to take you through the consent process and undertake window restoration or replacement work that meets all requirements promptly and without needless delays.
Reach out today for a free site visit and written quotation from a team whose experience in listed buildings and conservation area projects is matched only by their deep knowledge of the windows themselves.
Sash and case window faults we fix in Dumfries
The sash not staying in the raised position
Replacing faulty sash cords is the repair our professional team performs most frequently on sash and case windows, and provided the window is generally in good condition, it is a perfectly simple task for our experienced professionals.
Draughts and rattling
The draught seal between the sash and frame has broken down or was never installed. A leaky sash and case window will also rattle in the wind due to the same gap.
Draught proofing as part of a service sorts solve all problems at once.
Rotten bottom rail
The lower rail of the lower sash is the most exposed part of a sash and case window!
When the rot is confined to a specific section of the rail, we remove the damaged timber and fit fresh new sections using carefully matched material!
The rest of the original window remains completely undisturbed.
Window stuck shut by paint
Years of accumulated paint applied to protect the sash against Scotland’s damp climate can cause it to bond firmly to the frame.
We remove the sash from its housing, thoroughly clean the contact surfaces, refine the fit where required, and restore the mechanism to full working order.
The cords and pulleys are checked during the process, saving you multiple repair visits.
Single glazing
Original single-glazed panes are especially inefficient at retaining warmth and provide very little resistance to the intrusion of external street noise. Our upgrade to double glazing maintains the visible profile of your existing window frames entirely.
Sash and case windows Dumfries FAQs
Is it better to refurbish sash and case windows or replace them?
Whether to restore or renew depends on the window’s existing condition. A sound box frame with sound sashes makes refurbishment the sensible choice. You maintain good performance without sacrificing original character. Where the frame has significantly deteriorated or timber rot is too extensive to repair, replacement becomes the more suitable solution.
Can sash and case windows take double glazing?
Yes. We utilise slim profile sealed units that fit neatly within the existing glazing rebate, requiring no alteration to the sash width or glazing bar arrangement. Viewed from the exterior, the window retains the appearance of the original.
Get a free quote for sash and case windows in Dumfries
Whatever your sash window needs may be in Dumfries, from repair and restoration through to full replacement, Woodfellas has the expertise to look after everything.
Get in touch to our helpful team today and we will assist you in finding the ideal solution for every window in your home. All quote we offer is free, written, and comes with completely no obligation whatsoever. Should you choose to go ahead, we will organise everything around your schedule.
Every window and door is crafted in our own workshop, using traditional techniques, and installed by our skilled skilled joiners throughout Scotland.
Give us a call today on 07920 057592 or fill in the form on our contact page and we will respond within 24 hours!