Timber sash and case windows can truly transform any home. But over time, these wonderful windows will need some extra care and attention!
Sash cords snap and draught seals wear out while bottom rails begin to rot through years of neglect. The window shakes first, then sticks, then eventually fails to close properly altogether.
Woodfellas have been committed timber sash and case window specialists, serving Scottish homes across Chapel from our workshop for more than two decades.
We restore and repair, and create bespoke replacements when a window is beyond saving.
Reach out to us on 07920 057592 or connect with us through our contact page to arrange your complimentary visit and quotation in writing.
What is a timber sash and case window
The title shows you exactly how it functions.
The sash refers to the sliding panel of glass, whilst the case is the empty box frame that is built within the wall around the window opening.
Inside each case sit two weights, one serving an upper sash and one serving an lower. They are suspended on sash cords that pass over pulley wheels fitted into the top of the frame.
Raise the lower sash and the weights drop on the opposite side. Let go of it and they hold the sash in place.
Whilst casement windows swing outward on hinges, sash and case windows glide gracefully in a upward and downward direction.
Both sashes operate independently, allowing you to slip open the window from the top, the bottom, or indeed both simultaneously. This offers your home with exceptional ventilation control, entirely without a panel swinging inward into the room or outward towards the street.
When the system is functioning as it should, you barely give it a second thought.
When the cords break, as they invariably do after years of everyday use, the sash falls and stays in that lowered position or becomes increasingly difficult to use.
That is exactly where Woodfellas steps up.

Timber sash window services and refurbishment
Not every classic sash window requires an identical solution.
Our sash windows team in Chapel genuinely spends time to understand exactly what your windows need, so they can advise whether repair or refurbishment is the best route for you!
Window draught-proofing
A complete window overhaul is the wise move when the existing frame is structurally solid yet simply not delivering the goods!
Our professional craftsmen apply joinery techniques sympathetic to traditional windows, upgrading your glazing and adding comprehensive draught-proofing throughout your property.
A sensitively restored sash and case window in your Chapel home should seem as though it could never have been anything other than just as it is.
Effortless to operate, quiet within its frame, and welcoming in the space it inhabits. That is the standard we aim for with every individual installation.
Sash cord and weight replacement
The replacement of sash cords is the most frequently performed repair in our day-to-day work.
When the cords snap, the weights remain idle within the box, no longer linked to the sash in any manner.
We access the pocket piece, take out the weights, install fresh sash cords, and set the pulleys accurately.
Our team will always check the full state of your window while on site, so absolutely nothing at all gets missed!
Timber repairs
Bottom rails and sills withstand the harshest of Chapel’s weather conditions conditions.
Where the rot is confined to a specific section of the rail, we remove carefully the affected timber and splice in new sections using closely matched traditional wood. The repair blends seamlessly with the surrounding timber, while the remainder of the original window remains completely intact.
We are strongly of the opinion that a window which stays fundamentally intact should never be sacrificed simply because one section of it has developed fault.
Supplying and fitting bespoke sash windows
When a window has reached the point where repair is no more cost effective, we make brand new sash windows to your exact requirements in our workshop and fit them at your property.
Every replacement window is expertly crafted and made to measure in either hardwood or treated pine, with meticulous care taken to closely match the profile, proportions and glazing bar pattern of the original window.
Based in Chapel, we make and install new sash and case windows across the region using high-quality materials and time-honoured techniques.
Our collection of sash and case windows encompasses everything from a single replacement sash through to a full set of new windows for a listed building.
Double glazing and enhanced security hardware are supplied as standard features.
Double glazed sash windows in Chapel
Enhance both the aesthetic appeal and everyday comfort of your home with the timeless elegance of double glazed sash and case windows.
Our units are slimline sealed units that sit within the original glazing rebate without altering the sash profile or glazing bar pattern.
From the exterior, the timber window looks identical to the original.
Find out how homeowners across Chapel are choosing double glazing upgrades for their traditional sash and case windows!

Energy efficiency
Our glazing service provides your energy efficiency a major boost!
This means you will see a real decrease in your energy bills, since your heating system will not need to work as hard to maintain a comfortable indoor temperature throughout your home.
Noise reduction
Sound reduction is another advantage that homeowners often notice very quickly.
If your house sits on a busy road or near a major junction, double glazed sash windows will reduce noise transmission significantly.
Sash and case windows in Scotland’s conservation areas and listed buildings
Scotland’s architecture is striking, full of rich historical significance.
The character of a building contains stories worth preserving, and sash and case windows are woven deeply into this living narrative. Trust Woodfellas to respect that story through expert timber window restoration.
If your property falls within one of these designated areas, or if it has listed building status, the regulations governing window replacement are precise and need to be understood before any work is commissioned.
We have been working on premises situated within conservation areas for over twenty years.
We are familiar with council expectations, can manage the consent process, and replace windows to meet requirements without avoidable delays.
For a team that understands listed buildings and conservation area work as well as they know the windows themselves, get in touch today for a free site visit and written quote.
Sash and case window faults we fix in Chapel
The sash is dropping down and not staying in the open position.
When it comes to sash and case repairs, replacing a broken sash cord is the task we encounter most often, and if the window itself is in good condition, it is a quite straightforward job for our experienced team.
Draughts and rattling
The draught seal between the sash and the frame has worn away or was never installed in the initial place. A sash and case window that allows in draughts will also often rattle in the wind due to that very same gap.
Having draught-proofing addressed as part of a full service visit helps sort out all issues in a single , satisfying sweep.
Rotten bottom rail
The bottom rail of the lower sash is the most vulnerable part of a sash and case window.
Where the decay is restricted to a particular section of the rail, the affected timber is carefully removed and replaced with new sections, joined smoothly using carefully matched material.
The rest of the original window remains entirely undisturbed.
Window stuck shut by paint
Years of applying paint to safeguard the sash against Scotland’s damp climate can cause it to become firmly stuck to the frame.
We release the sash, carefully clean every surface, carry out any necessary adjustments to the fit, and restore the mechanism to proper working order!
The cords and pulleys are carefully inspected throughout the process, sparing you from facing many repair jobs down the line.
Single glazing
Original single-glazed panes lose their warmth with remarkable ease and offer little protection to the clamour of the street outside. We swap them out with double glazing whilst preserving every detail of the window’s outward appearance entirely intact.
Sash and case windows Chapel FAQs
Is it better to refurbish sash and case windows or replace them?
It largely comes down to the condition of the existing window structure. Where the box frame remains sound and the sashes retain their structural integrity, refurbishment represents an excellent option. You preserve a window that performs well whilst retaining its original character fully. However, where the frame has suffered significant deterioration or the timber has rotted beyond any practical repair, replacement becomes the more practical and sensible route forward.
Can sash and case windows take double glazing?
Yes. We use slender profile sealed units that fit within the existing glazing rebate without broadening the sash or changing the glazing bar pattern. From the outside, the window looks exactly as the original did always.
Get a free quote for sash and case windows in Chapel
Should you find yourself in need of a sash repair, restoration, or full replacement in Chapel, Woodfellas has the expertise to handle every aspect with attention.
Give our helpful team a ring today and we will assist you in finding the most suitable option for every window in your home. Every quote we offer is entirely free, supplied in writing, and carries no obligation whatsoever. Should you choose to move forward, we will set up everything around your schedule.
Every window and door is made right here in our very own workshop using time-honoured techniques and installed by our own experienced joiners throughout Scotland.
Contact us today by calling 07920 057592 or just complete the form on our contact page and we will respond to you within 24 hours.