Timber sash and case windows grace any home. With time, however, these remarkable windows require a degree of extra care and attention.
Sash cords snap and draught seals deteriorate while bottom rails start to rot through years of neglect. The window rattles first, then sticks, then eventually fails to close properly altogether.
Woodfellas has been delivering specialist timber sash and case window services to Scottish homes throughout Bonhill for more than two decades, all from our dedicated workshop.
We restore and repair, and create bespoke replacements when a window is beyond saving.
Contact us on 07920 057592 or connect with us through our contact page to schedule your complimentary visit and quotation in writing.
What is a timber sash and case window
The heading indicates the function.
The sash refers to the moving panel of glass itself, whilst the case is the hollow box frame that is built within the wall surrounding the window opening.
Nestled within each case sit two weights, one serving the upper sash and one serving the lower, suspended on sash cords that run over pulley wheels positioned at the top of the frame.
The lower sash rises as the counterweights descend on the opposite side, and after being released, they keep the sash firmly in place.
Whilst casement windows open outwards on hinges, sash and case windows work by moving vertically.
Both sashes move independently, giving you the ability to open from the top, the bottom, or both at once. You get excellent ventilation control throughout your home, and with no panel swinging into the room or out towards the street, it is as practical as it is clever!
When the mechanism is functioning as it should, you scarcely notice it is present.
When the cords break, as they often do after years of use, the sash falls and becomes stuck or becomes hard to operate.
That’s where Woodfellas comes in.

Timber sash window services and refurbishment
Each traditional sash window demands its individual solution.
Our sash windows team in Bonhill takes the time to truly appreciate the particular needs of your windows, ensuring they can confidently recommend whether a repair or a full refurbishment is the best suited course of action for you.
Window draught-proofing
A complete window refurbishment is the right choice when the existing window remains structurally intact yet is unable to function as it should.
Our experienced joiners can improve your glazing and fit draught-proofing throughout with traditional joinery methods well suited to traditional windows!
A carefully restored sash and case window in your Bonhill property should feel as though it was always meant to be there.
Easy to operate, quiet in the frame, and cosy in the room. That is the standard we work to each time.
Sash cord and weight replacement
Sash cord replacement remains the most commonly carried out repair within the services we offer.
When the cords break, the weights dangle uselessly inside the case with nothing at all linking them to the sash.
We unseal the pocket piece, remove the weights, attach new sash cords, and position the pulleys accurately.
Whilst carrying out your repair, our experts will be sure to closely assess the complete condition of your window, ensuring that every detail is fully examined and nothing is overlooked.
Timber repairs
Lower rails and sills bear the full brunt of Bonhill’s unforgiving climate.
Where the rot is limited to just one section of the rail, we carefully take out the damaged timber and insert fresh new sections using perfectly matched traditional wood. The repair integrates smoothly with the surrounding timber and the rest of the original window remains fully intact!
We think there is no need to replace a structurally sound window over a fault that affects only a section of it.
Supplying and fitting bespoke sash windows
When a window has reached the point where repair is no more cost effective, we make brand new sash windows to your exact requirements in our workshop and install them at your home.
Every replacement window is expertly crafted and tailored to measure in either hardwood or treated pine, with meticulous care taken to faithfully mirror the profile, proportions and glazing bar pattern of the original window.
As timber window manufacturers proudly based in Bonhill, we supply and install brand new sash and case windows throughout the region, combining high quality materials with time honoured heritage techniques!
Our collection of sash and case windows covers everything from a single replacement sash through to a complete suite of new windows for a listed building.
Double glazing and enhanced security hardware are provided as standard features.
Double glazed sash windows in Bonhill
Transform your property and day-to-day living with beautiful double glazed sash and case windows!
Our units are slim-profile sealed units that fit within the original glazing rebate without altering the sash profile or glazing bar pattern.
From the outside, the timber window looks the same to the original.
Here is the reason so many property owners throughout Bonhill are deciding to replace their traditional sash and case windows with double glazing.

Energy efficiency
Our glazing service delivers a substantial boost to your home’s energy efficiency.
This translates straight away into lower energy bills, as your heating system no longer needs to labour as intensely to keep a pleasant, comfortable temperature throughout your home.
Noise reduction
Noise reduction is an additional benefit homeowners notice very quickly!
Living on a busy street or close to a busy intersection, double glazed sash windows help to reduce noise transmission significantly.
Sash and case windows in Scotland’s conservation areas and listed buildings
Scotland’s stunning architecture carries an extraordinary depth of historical heritage within it.
Protecting the distinctive character of our built heritage is precisely what conservation areas are designed to achieve, and sash and case windows form an integral part of that cherished identity. Trust Woodfellas to honour that heritage through expert timber window restoration.
If your property falls within one of these locations, or is a listed building, specific rules govern window replacement and must be checked before any work is commissioned.
We have carried out work on conservation area properties for over twenty years.
We understand council expectations, can navigate the consent process, and restore windows to satisfy requirements without avoidable delays.
For a team that truly understands listed buildings and conservation area work just as well as they understand the windows themselves, get in touch today for a free site visit and written quote.
Sash and case window faults we fix in Bonhill
The sash is falling down and not remaining in the open position.
When it comes to sash and case repairs, changing a broken sash cord is the task we encounter most often, and provided the window itself is in good condition, it is a quite straightforward job for our skilled team.
Draughts and rattling
The draught seal between the sash and the frame has deteriorated or was never installed in the first place. A sash and case window that lets in draughts will also often rattle in the wind due to that very same gap.
Draught-proofing carried out as part of a service call can help resolve all issues in a single visit.
Rotten bottom rail
The bottom rail of the lower sash represents the most exposed part of a sash and case window.
Where the rot is limited to a specific section of the rail, we remove the damaged timber and splice in new sections using matching material.
The remainder of the original window remains entirely untouched.
Window stuck shut by paint
Decades worth of paint layered on the sash in an effort to protect it from Scotland’s constantly wet weather can cause it to become tightly sealed against the frame.
We release the sash from its housing, thoroughly clean the contact surfaces, adjust the fit where required, and return the mechanism to full working order.
The cords and pulleys are carefully inspected during the process, saving you from many repair visits down the line.
Single glazing
Original single-glazed panes surrender heat rapidly and offer little resistance to street noise. We supply and install double glazing whilst retaining the visible profile of the window entirely.
Sash and case windows Bonhill FAQs
Is it better to refurbish sash and case windows or replace them?
Whether to refurbish or replace depends on the window’s existing condition. A sound box frame with fully intact sashes makes refurbishment the best choice. You retain good performance without losing original character. Where the frame has severely deteriorated or timber rot is too extensive to repair, replacement becomes the more practical solution.
Can sash and case windows take double glazing?
Yes. We use slender profile sealed units that sit within the existing glazing rebate without broadening the sash or changing the glazing bar pattern. From the outside, the window looks exactly as the original always did.
Get a free quote for sash and case windows in Bonhill
Whatever your sash window needs in Bonhill, Woodfellas is fully ready to take it on, whether that means a fix, restoration, or full replacement!
Reach out to our friendly team today and we will help you navigate the very best solution for every window in your home. Every quote we offer is completely free, set out in writing, and carries no obligation whatsoever. Should you choose to move forward, we will arrange everything entirely around you.
Every window and door is crafted within our own workshop using traditional methods and installed by our own joiners throughout Scotland.
Reach out to us today by calling 07920 057592 or by filling in the form found on our contact page, and a member of our team will get back to you within 24 hours.