Timber sash and case windows bring any home with lasting charm. Yet as the years pass, these elegant windows inevitably need a little additional care and attention.
Sash cords snap and draught seals deteriorate while bottom rails begin to rot through years of neglect. The window shakes first, then catches, then simply fails to close properly!
Woodfellas has spent over two decades as timber sash and case window specialists, serving Scottish homes across Ayr from our workshop.
We repair, and make bespoke replacements when a window is beyond saving.
Reach out to us on 07920 057592 or contact us via our contact page to arrange a free visit and written quotation.
What is a timber sash and case window
The title reflects how the system works.
The sash refers to the sliding panel of glass, whilst the case is the empty box frame that is constructed within the wall surrounding the window opening.
Housed within each case are two weights, one dedicated to the upper sash and one to the lower, both suspended from sash cords that pass over pulley wheels positioned at the top of the frame.
The lower sash rises as the weights drop gracefully on the other side, and once released, they keep the sash perfectly in place.
Whilst casement windows swing open outward on hinges, sash and case windows operate by moving vertically instead.
With both sashes working separately of one another, you have the ability to ventilate from the top, the bottom, or indeed both simultaneously. This gives your home excellent ventilation control, all without any panel swinging inward into the room or outside toward the street.
When the mechanism is working as it should, you barely give it a second thought.
When the cords break, as they commonly do after years of regular use, the sash falls and remains in the position or becomes increasingly difficult to operate.
That is exactly where Woodfellas make their entrance.

Timber sash window services and refurbishment
Not every traditional sash window calls for an exact solution.
Our sash windows Ayr team carefully hears to grasp your window’s requirements before recommending whether repair or full refurbishment is the best-suited path forward for you.
Window draught-proofing
Full window refurbishment works most effectively when the original frame is structurally sound but no longer performing well.
Our talented tradesmen can improve your glazing and fit draught-proofing across using traditional joinery methods ideal to traditional windows!
A beautifully restored sash and case window in your Ayr home should seem as though it was always intended to be there!
Effortless to open, quiet in the frame and warm all through the room. That is what we are aiming for every time!
Sash cord and weight replacement
Replacing sash cords is the most commonly carried out repair in our repertoire.
When the cords break, the weights stay idle within the case with no connection to the sash at all.
We access the pocket panel, remove the existing weights, install fresh sash cords, and make sure the pulleys are properly aligned and set.
Our team will consistently inspect the full condition of the window while on site, making sure nothing goes unnoticed.
Timber repairs
Bottom sections and sills bear the heaviest brunt of Ayr’s severe climatic conditions.
Where the decay is confined to a portion of the rail, the compromised timber is carefully removed and substituted with new sections inserted using matched traditional wood. The repair integrates seamlessly with the surrounding material, whilst the remainder of the original window is preserved completely intact.
We are strongly of the view that there is no need to sacrifice a window that remains structurally sound simply because an isolated issue affects only one part of it.
Supplying and fitting bespoke sash windows
When a window is beyond economical repair, we make brand new sash windows to your precise specifications right in our own workshop and supply, then fit them at your property!
Every replacement window is carefully crafted and manufactured to the precise measurements of each opening, offered in hardwood or treated pine. We apply considerable care to accurately replicate the profile, proportions, and glazing bar arrangement of the original window.
As wooden window manufacturers with pride based in Ayr, we supply and install brand new sash and case windows across the region, combining quality materials with time honoured heritage techniques!
Our collection of sash and case windows encompasses everything from a single replacement sash all the way to a complete set of new windows for a listed building.
Double glazing and enhanced security hardware are included as standard inclusions.
Double glazed sash windows in Ayr
Improve your home and everyday comfort with double glazed sash and case windows.
Our units are slim-profile sealed units that fit within the original glazing rebate without changing the sash profile or glazing bar pattern.
From the exterior, the timber window looks identical to the original.
Find out why homeowners throughout Ayr are choosing double glazing upgrades for their traditional sash and case windows!

Energy efficiency
Our glazing service provides your energy efficiency a serious boost!
This means your heating system works much less to keep a comfortable temperature, which directly results in reduced energy bills for you!
Noise reduction
Reduced noise is an additional benefit householders notice almost immediately!
Living on a heavily trafficked road or near a major junction, double glazed sash windows offer a noticeable reduction in the amount of noise that gets through.
Sash and case windows in Scotland’s conservation areas and listed buildings
Scotland’s architecture is as breathtaking as it is historically significant.
Preserving the distinctive character of our built heritage is exactly what conservation areas are designed to achieve, and sash and case windows form an integral part of that cherished identity. Rely on Woodfellas to honour that heritage through expert timber window restoration.
If your property falls within one of these areas, or is a listed building, specific rules govern window replacement and must be understood before any work is commissioned.
We have delivered work on conservation area properties for more than twenty years.
Having developed a thorough understanding of council expectations, we are ideally placed to take you through the consent process and carry out window restoration or replacement work that meets all requirements efficiently and without unnecessary delays.
For a team that knows listed buildings and conservation area projects just as well as they know the windows themselves, contact us today to book a complimentary site visit and written quotation.
Sash and case window faults we fix in Ayr
The sash is sliding down and not remaining in the open position.
Replacing broken sash cords is absolutely the commonest sash and case repair our expert team tackles, and when the rest of the window is in good working condition it is a wonderfully easy task for our professional crew!
Draughts and rattling
The seal between the sash and the frame has deteriorated or was never installed in the first place in the first instance. A sash and case window with draughts will equally tend to rattle when exposed to the wind, owing to the same gap.
Having draught-proofing addressed as part of a thorough service visit helps resolve all issues in a single , satisfying sweep.
Rotten bottom rail
The bottom rail of the lower sash is the most highly vulnerable part of a sash and case window.
Where rot is confined to part of the rail, we remove the damaged timber and insert new sections using matched material.
The rest of the original window remains completely undisturbed.
Window stuck shut by paint
Years of paint applied to shield the sash from Scotland’s harsh damp climate can bond it firmly to the frame.
We release the sash from its binding, thoroughly clean every surface, refine the fit wherever, and return the mechanism to smooth and proper working order once more.
The cords and pulleys are checked during the process, sparing you from many repair jobs later on!
Single glazing
Original single-glazed panes surrender their warmth with remarkable ease and provide little protection to the clamour of the street outside. We swap them out with double glazing whilst retaining every detail of the window’s outward appearance entirely intact.
Sash and case windows Ayr FAQs
Is it better to refurbish sash and case windows or replace them?
It largely comes down to the condition of the current window structure. Where the box frame remains sound and the sashes retain their structural integrity, refurbishment represents an ideal course of action. You preserve a window that performs admirably whilst retaining its original character entirely. However, where the frame has suffered considerable deterioration or the timber has rotted beyond any practical repair, replacement becomes the practical and sensible route forward.
Can sash and case windows take double glazing?
Yes! We fit slim profile sealed units that sit neatly within the existing glazing rebate without altering the sash or changing the glazing bar pattern. From the outside the window looks absolutely identical to the original.
Get a free quote for sash and case windows in Ayr
Whatever your sash window needs may be in Ayr, from restoration and repair through to full replacement, Woodfellas has the expertise to look after everything.
Reach out to our helpful team today and we will assist you in finding the ideal solution for every window in your home. All quote we offer is free, written, and comes with absolutely no obligation whatsoever. Should you choose to proceed, we will organise everything around your schedule.
Every window is crafted within our own workshop using time-honoured methods and fitted by our own joiners throughout Scotland.
Call us today on 07920 057592 or fill in the form on our contact page and we will get back to you within 24 hours!