Timber sash and case windows enhance any home. Over time, however, these remarkable windows require a degree of extra care and attention.
Sash cords snap and draught seals wear out while bottom rails begin to rot through years of neglect. The window shakes first, then sticks, then simply refuses to close properly!
Woodfellas have been relied on timber sash and case window specialists serving Scottish homes throughout Annan from our workshop for more than two decades!
We repair , and even craft entirely bespoke replacements when a window is too far gone!
Call us on 07920 057592 or reach us via our contact page to arrange a free visit and written quote.
What is a timber sash and case window
The title tells you precisely how it works.
The sash refers to the moving panel of glass, whilst the case is the empty box frame that is built within the wall surrounding the window opening.
Inside every case sit two weights, one designated for the upper sash and another for the lower. These weights are suspended on sash cords that pass over pulley wheels positioned at the top of the frame.
Lift the lower sash up and the weights will drop on the opposite side. Release it and they shall keep the sash firmly in place.
Whilst casement windows swing outward on hinges, sash and case windows slide smoothly in a vertical direction!
Both sashes work independently of one another, meaning you can move the window from the top, the bottom, or both together. This gives your home superb ventilation control without any panel swinging inward into the room or outward towards the street.
When the mechanism is operating as intended, you scarcely observe it at all.
When the cords snap, as they commonly do after years of everyday use, the sash drops and remains in the position or becomes increasingly difficult to operate.
That is exactly the point at which Woodfellas make their their entrance.

Timber sash window services and refurbishment
Not every traditional sash window calls for the same solution!
Our sash windows team in Annan spends time to understand the precise requirements of your windows before recommending whether repair or full refurbishment is the best suited course of action for you.
Window draught-proofing
When a window remains structurally intact yet fails to deliver best performance, a full refurbishment is the most sensible course of action.
Our skilled craftsmen apply joinery techniques sympathetic to traditional windows, improving your glazing and installing comprehensive draught-proofing throughout your property.
A restored sash and case window in your Annan home should seem as though it was always meant to be there.
Easy to operate, quiet within its frame, and inviting in the space it inhabits. This is the standard we aim for with every single installation.
Sash cord and weight replacement
The replacing of sash cords is the most common repair in our work.
When the cords break, the weights stay idle within the case with not any connection to the sash whatsoever.
We reach the pocket piece, retrieve the weights, install fresh sash cords, and position the pulleys with precision.
Whilst undertaking your repair, our team will take the time to thoroughly assess the overall condition of your window, ensuring that every detail is carefully examined and nothing is overlooked.
Timber repairs
Annan’s lower rails and sills endure the worst weather conditions.
Where the decay remains localised to a portion of the rail, the damaged timber is carefully removed and replaced by inserting new sections of matched traditional timber. The repair integrates seamlessly with the surrounding wood, whilst the remainder of the original window is preserved fully intact.
We strongly believe there is no reason to sacrifice a window that remains sound simply because an issue affects only a section of it.
Supplying and fitting bespoke sash windows
When a window has reached the point where repair is no longer cost effective, we craft brand new sash windows to your exact requirements in our workshop and put in them at your home.
Every replacement window is carefully made and individually made in either hardwood or treated pine, with great care taken to accurately replicate the profile, proportions and glazing bar pattern of the original window.
As timber window manufacturers based in Annan, we supply and install new sash and case windows throughout the region, employing high-quality materials and time-honoured craftsmanship.
Our collection of sash and case windows encompasses everything from a single replacement sash all the way to a complete set of new windows for a listed building.
Double glazing and enhanced security hardware are provided as standard features.
Double glazed sash windows in Annan
Elevate both the visual appeal and everyday comfort of your home with expertly made double glazed sash and case windows.
Our slim-profile sealed units are designed to sit neatly within the original glazing rebate, preserving the sash profile and glazing bar pattern entirely without modification.
From the outside, the timber window appears identical to the original!
Here is the reason so many property owners across Annan are choosing to upgrade their traditional sash and case windows with double glazing.

Energy efficiency
Our glazing service delivers significant energy-efficient gains.
This means reduced energy bills as your heating system works less to maintain a comfortable temperature in your home.
Noise reduction
Noise reduction is an additional benefit householders notice very quickly!
If your home sits on a busy road or close to a major junction, double glazed sash windows will reduce noise transmission substantially.
Sash and case windows in Scotland’s conservation areas and listed buildings
Scotland’s stunning architecture carries an remarkable depth of historical heritage within it.
Preserving the distinctive character of our built heritage is precisely what conservation areas are designed to achieve, and sash and case windows form an integral part of that cherished identity. Rely on Woodfellas to respect that heritage through expert timber window restoration.
Should your property be located within one of these designated areas, or also hold listed building status, the regulations governing window replacement are detailed and carry significant weight prior to undertaking any works.
We have been working on properties situated within conservation areas for over twenty years.
We know precisely what the council needs, how to handle the consent process efficiently, and how to restore or replace windows in full compliance with those requirements without avoidable delays or revisions.
For a team that knows listed buildings and conservation area projects just as well as they know the windows themselves, contact us today to arrange a free site visit and written quotation.
Sash and case window faults we fix in Annan
Sash failing to remain in the raised position
Replacing broken sash cords is the most common sash and case repair we complete, and on an otherwise undamaged window it is a straightforward and simple task for our professional team.
Draughts and rattling
The seal between the sash and the frame has degraded or was simply never installed in the first place. When this gap exists, it is also quite common for the sash and case window to shake noticeably in the wind as a direct result of that same opening.
Including draught-proofing within a scheduled service appointment deals with all concerns comprehensively and at the same time.
Rotten bottom rail
The bottom rail of the lower sash represents the weakest component of a sash and case window.
Where rot is confined to part of the rail, we cut out the damaged timber and splice in new sections using matched material.
The remainder of the original window stays completely undisturbed.
Window stuck shut by paint
A build-up of paint applied to protect the sash from Scotland’s harsh damp climate can bond it firmly to the frame.
We remove the sash from its housing, thoroughly clean all contact surfaces, adjust the fit where required, and return the mechanism to full working order.
The cords and pulleys are checked throughout the process, saving you from having to undertake several repair jobs.
Single glazing
Original single-glazed panes surrender their warmth with remarkable ease and provide little protection to the clamour of the street beyond. We replace them with double glazing whilst retaining every detail of the window’s outward appearance completely intact.
Sash and case windows Annan FAQs
Is it better to refurbish sash and case windows or replace them?
It mainly comes down to the condition of the existing window structure. Where the box frame remains sound and the sashes retain their structural integrity, refurbishment represents an excellent course of action. You preserve a window that performs admirably whilst retaining its original character fully. However, where the frame has suffered significant deterioration or the timber has rotted beyond any practical repair, replacement becomes the practical and sensible route forward.
Can sash and case windows take double glazing?
Yes. We use slim profile sealed units that sit neatly within the existing glazing rebate, requiring no alteration to the sash width or glazing bar arrangement. Viewed from the exterior, the window keeps the appearance of the original.
Get a free quote for sash and case windows in Annan
Woodfellas manages every sash repair, restoration, or replacement need in Annan.
Give our friendly team a ring today and we will help you determine the best option for every window in your home. Every quote we offer is entirely free, provided in writing, and carries no obligation whatsoever. Should you choose to move forward, we will set up everything around your schedule.
Every window and door is crafted in our very own workshop, using time-honoured techniques, and fitted by our own skilled joiners throughout Scotland.
Reach out to us now by calling 07920 057592 or by filling in the form on our contact page, and we will get back to you within a day.